Ohad Ben Nun February 2016

ERROR: InstallAnywhere 2014 (SP1 Premier) Incomplete installation

InstallAnywhere provides an executable(Build.exe) which runs the installer build process from the command-line.

I was able to use this file without any problems until i tried to update the JRE provided with the InstallAnywhere application. That's what i did:

  1. I used Build.exe to build my installer
  2. I noticed I had some annoying java related warnings during the process(console output)
  3. After a little research I came across a solution that offered to update the included JRE (Ver. 1.7) in the InstallAnywhere root folder.
  4. I replaced the JRE with a more recent version (1.8)

Since then I get the following error only when Build.exe is used. The InstallAnywhere GUI works just fine.

The error:

This is an incomplete installation of InstallAnywhere 2014 SP1 Evaluation.

Because of this error I can't use Build.exe anymore even though I'm using a licensed version of InstallAnywhere 2014 Premier.

This error message won't go away no matter what I do, I tried to:

  1. restore the original JRE
  2. Reinstall InstallAnywhere
  3. Supplying the license again (License server)

What's causing this error? How can i fix it?

Answers


Ohad Ben Nun February 2016

InstallAnywhere saves some hidden files in the user folder. These files are not deleted during the uninstall process.

Look for this folder:

C:\Users\[User_Name]\InstallAnywhere\165\Premier

The sub-folders \165\premier are probably different from user to user depands on the version & license.

There you can find the folder preferences, make a copy of this folder & delete it. After this you can launch InstallAnywhere & enter your license information again.

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Asked in February 2016
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