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Noam B. February 2016

passenger phusion stopped working after apt-get update/upgrade

Well, I am not sure where to start. We have rails based apps.

We did nothing in our websites. (did not touch ANY config file etc).

Just a regular apt-get update, upgrade. Suddenly 2 websites are down! What can be the problem?

This is an ubuntu machine that we are running.

DNS is OK. We can go to the root page that says: ubuntu... everything is working fine.

We have apache server. Tried to: sudo apachectl restart.

Also, working on AMAZON cloud if it matters (aws.amazon) Tried to reboot from Amazon. Same result.


Hongli February 2016

If anything goes wrong, the first thing you should try is to follow the official troubleshooting guide: https://www.phusionpassenger.com/library/admin/apache/troubleshooting/ruby/

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Asked in February 2016
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