Bonsai February 2016

How to get trace report of Outlook sending mail in external application?

Usually my ERP system has a feature, that you can rightclick on a bill or an order and say "send as email". You fill out a form, klick on send and a security warning appears:

A program is trying to send an e-mail message on your behalf. If this is unexpected, click Deny and verify your antivirus software is up-to-date.

Then this ERP (Lexware) places an email in my outlook, including the bill or order as attachment. The mail is there, but only very seldom also the attachment.

I tried to run both applications as administrator, same result. Also disableing my virusscanner produced the same result.

We have Windows 2008R2 (x64) and Outlook 2003 (32Bit). Both are on newest patches.

I would like to know how I can find out what is blocking the attachment. I don't find any logs. How can I trigger this myself with a script to send a mail over Outlook? I want to understand the process behind.

Answers


Dmitry Streblechenko February 2016

This does not sound like a programming question. Make sure your system has an up-to-date anti-virus app installed - this way Outlook will not display security prompts.

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