Home Ask Login Register

Developers Planet

Your answer is one click away!

TheEdge February 2016

Getting the public access URL for a FogBugz case that was emailed in

We have FogBUGZ installed on FogBugz On Demand. I occasionally need to send an email containing a list of cases that were submitted via email to the person who originally submitted them. For this I would like to supply the original public access url that they would have received in the original cnofirmation email.

However I cannot seem to find that URL anywhere in the web interface. Is there an easy way to find these urls?


Andrej Skripic February 2016

we are doing a similar thing but with local Fogbugz. This is what we do: 1. Call fogbugz API to get a list of cases 2. Store case numbers in a variable 3. Construct url links like this http://yourUrl/default.asp?insertCaseNumberHere

Hope this helps.

romanoza February 2016

According to this answer http://stackoverflow.com/a/666225/3901618 you can get the public tickets for the selected cases (in this example filtered by a correspondent) using the following api call:


where sTicket is

the ticket for a case, which can be turned into a public ticket URL

Source: http://help.fogcreek.com/8202/xml-api

The response looks like this:

<case operations="edit,reopen,reply,forward,remind" ixBug="455">

and then you can build the following URL:


Post Status

Asked in February 2016
Viewed 1,893 times
Voted 6
Answered 2 times


Leave an answer

Quote of the day: live life